Shipping Policies
Original Artwork Returns:
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Return request must be submitted within 7 days of receiving an original piece of art. Once a return request has been accepted we require you to ship the artwork back to us within 3 days of us confirming the artwork will be returned. Customers are responsible for all return shipping cost. It must be shipped through a traceable method and a tracking number must be provided to us. Returns will not be accepted if the original art has been altered in any way. Refunds will be processed back to the original form of payment once the artist receives the artwork (minus shipping costs). Any pieces specifically marked as final sale will not be eligible for a return. Return requests received outside the stated return period(s) will not be accepted.
When contacting us for a return please provide your order information and reason for return.
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What to Do If the Artwork Arrives Damaged
If the artwork arrives damaged please contact us within 24hours of receiving it. Take photos of damaged artwork and packaging. Please email these photos to : leakyinkwellstudio@gmail.com
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** Do not ship any returns without first contacting us**
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All Other Returnes:
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Returns For Prints and Other Products:
We offer a 30 day satisfaction guarantee, if you are not satisfied with your purchase please contact us within 30 days to start a return. If it has past the 30 days no refund will be given. **Disclaimer: The 30 days return time does not count for damaged products. Damaged products should be addressed within 24 hours of delivery of the package.** The customer must return the items to us. The customer is responsible for all return shipping fees.
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Refund:
The customer will receive a confirmation email about the refund status when the returned item is received and inspected. If the refund is approved it will be processed shortly after, back to the original form of payment minus the shipping costs.
*We do not refund shipping costs.*